Unaccountable management of public information

In 1928, Edward Bernays described how his techniques for mental manipulation had already permitted a small elite to control the minds of the American population: "The conscious and intelligent manipulation of the organized habits and opinions of the masses is an important element in democratic society. Those who manipulate this unseen mechanism of society constitute an invisible government that is the true ruling power of this country.​We are governed, our minds molded, our tastes formed, our ideas suggested, largely by men we have never heard of. . . . In almost every act of our daily lives. . . we are dominated by the relatively small number of persons . . . who pull the wires which control the public mind."

The “Overton Window” is the range of narratives acceptable to the mainstream media and policymakers.

1. Limited accountability of public services

1. Government manipulation of public information

1. Mismanagement
2. Inaccessible public records
3. Excessive price for electronic information
4. Absence of accountability in construction planning

1. Increasing accountability of management of public information

1. Unaccountable
2. Mismanagement
3. Misinformation
4. Information
5. Disinformation
6. Deformation