American, French and British employee surveys show that, in spite of an increase in internal corporate communications programmes and company mission statements, employees do not believe top managers are interested in a dialogue and believe managers are interested in only getting their message across. They believe that the only way of finding out what is going on in a company is through the corporate grapevine, that is, rumours are more reliable than management statements to employees. Employees are convinced that managers fail to take into account their suggestions.