Excessive waiting times in government facilities

When government facilities cannot meet demand effectively, institutions resort to rationing by queue. Not only is time wasted, but services can be unintentionally and inefficiently rationed, because people with relatively minor ailments, in the case of medical facilities, are induced to use health facilities more often when the health facilities are subsidized.

In the case of health care, this means long waiting times in government facilities: up to eight hours in Nigeria and five hours in Uganda. In 1993 it was estimated that the average Italian spends up to 20 days per year in queues in government facilities.

1. Wasted waiting time
2. Collapsing social security system
3. Administrative delays

1. Restrictive border controls

1. Delay in administration of medical care

1. Unpunctuality
2. Refusal to issue travel documents, passports, visas
3. Paralyzing complexity of urban structures
4. Official disregard for people as human beings
5. Internal inefficiency of public programmes
6. Government procedural backlog
7. Delays in processing immigration requests
8. Delay in delivery of requested services

1. Temporal deprivation

1. Reducing waiting times in government facilities
2. Delaying access to social services

1. Welfare
2. Unsociable
3. Self-government
4. Government
5. Excess
6. Delay