Biased regulators

Two UK consumer watchdogs were accused in 1973 of being biased, dilatory and unfair.

1. Unethical practices of regulatory inspectors

1. Consumer dissatisfaction

1. Official evasion of complaints
2. Diffuseness of regulatory authority

1. Flouting regulatory authority
2. Delays in elaboration of remedial legislation
3. Administrative delays

1. Using bias
2. Reducing delays in hearing consumer complaints
3. Listening to grievances of consumers
4. Improving watchdog agencies
5. Delaying arbitration of consumer complaints

1. Unfairness
2. Inadequacy
3. Delay
4. Complaints
5. Bias